Here is a series of posts about how we handle things when people have problems and/or ideas with how we do things at The Journey. We hope this will be helpful for you as you serve at The Journey, but also as you work in the marketplace or even deal with your kids/family...
We don't get many comments/complaints, but when we do we want to handle them properly. The bottom line for handling issues is that the vision drives our church, not people. The Journey is a vision driven, leadership led church. Many people from church experience are use to a congregational rule so this can cause some tension (there are many reasons for this, but that is for another post). As someone makes a comment, it's always weighed against if it's in line with the vision. If we let every individuals personal preferences drive our church, there is no clear direction. Everyone has different preferences - everyone. So, this is why we communicate purpose over preference. Sometimes we get comments that say..."I like everything, but this one thing...". Well, there is no such thing as a perfect church...and perfect for you is not perfect for me. So as we handle complaints that are opposed to the vision, we have to ask the individual to put purpose over preference.
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